Tag Archives: Quality

Pay Attention to Details – Operator Training at Toyota and Scania

Watchmaker
It’s all in the details…

Often, implementing “lean” means management is picking the latest lean-related buzzword and telling their people to implement it. This is wrong on so many levels. For one, a lean project should always start with a problem, not a solution. On another level, good manufacturing is all about the nitty-gritty details. Both normal operations and improvement projects need a lot of attention to details. Unfortunately, this is frequently lacking in many companies. In this post I would like to show you the level of detail for operator training in some excellent companies. Continue reading Pay Attention to Details – Operator Training at Toyota and Scania

The Seven Types of Waste (Muda) – Now with 24 More Types of Waste Absolutely Free!

Seven Trash Cans Labeled

One popular and well-known concept of the Toyota Production System is the elimination of waste, in Japanese also called muda (無駄). It is one of the three evils of manufacturing systems, the others being unevenness (mura, 斑) and overburden (muri, 無理). In this post I would like to go through the details of waste with you. This includes the traditional seven types of waste – of which I am a big fan. For completeness sake I also included a lot more types of waste I have come across in industry. However, you have to decide yourself if these additional wastes are not themselves a waste. Continue reading The Seven Types of Waste (Muda) – Now with 24 More Types of Waste Absolutely Free!

Corporate Culture on Quality Starts at the Top – A Small Anecdote on Organizational Blindness

Six Forks
Notice something?

Quality starts at the top with management. Top executives like to talk about quality, but employees below usually know very well if the manager only talks the talk or also walks the walk. Words are cheap. Quality (and pretty much everything else that is important) requires attention by management. Continue reading Corporate Culture on Quality Starts at the Top – A Small Anecdote on Organizational Blindness

Culture of Quality – A Comparison of Toyota and GM Recalls

Return to SenderOne of the main aspects of lean manufacturing is quality. This post discusses the differing attitudes regarding quality in different corporate cultures. In particular, the Toyota brake recalls and the GM ignition recalls are compared. Continue reading Culture of Quality – A Comparison of Toyota and GM Recalls

Make Your Plant Tour a Success!

A typical shop floor There are thousands of things to see during a plant tour. However, if you really want to know how good the plant is, there are a couple of tricks on what to watch during the tour. This post will give you a few quick but reliable metrics to estimate the performance of the plant. Continue reading Make Your Plant Tour a Success!

Top Three Methods on how to Fudge Your OEE

How to fudge your OEE!
How to fudge your OEE!

The Overall Equipment Effectiveness (OEE) is by far and wide the most lied-about and fudged measurement on the shop floor, both intentionally or by accident. This post tells you the top three different ways how an OEE is fudged, so you know which OEE to trust and which one not. Continue reading Top Three Methods on how to Fudge Your OEE

What is OEE? – Definition of OEE

What is an OEE?
What is an OEE?

OEE, the abbreviation for Overall Equipment Effectiveness (or sometimes Overall Equipment Efficiency), is a measure of the utilization of a machine. It is frequently used on the shop floor, often determines part of the performance-based compensation of the managers, and is by far and wide the most lied-about and fudged measurement on the shop floor. Continue reading What is OEE? – Definition of OEE