When googling Hoshin Kanri, you will sooner or later come across an X-Matrix. It is a visually very impressive tool, but I am in serious doubt about its usefulness. It focuses on the creation of the Hoshin items, but to me this approach is overkill, and – even worse – may distract the user from actually following the PDCA, especially the Check and Act parts. While the article is highly critical, I hope reading it and understanding the shortcomings help you better understand how Toyota thinks.
Hoshin Kanri can be used individually, but its full potential is shown across the levels of corporate hierarchy. The goals of a Hoshin Kanri should be derived from the Hoshin Kanri of the next-level hierarchy above. This post is part of a larger series on Hoshin Kanri. Let’s look at the hierarchy structure:
In my first post on Hoshin Kanri I explained the details of making the list for the Hoshin. This now has to be combined with a PDCA (Plan, Do, Check, Act). The rigor of PDCA gives value and life to what would otherwise be a simple action list. Let me show you:
This week I will look at Hoshin Kanri (方針管理, policy management). The word is often used as a sort of miracle cure for the problems in your organization. The tool itself, however, is rather mundane, although it did significantly help Toyota. This, of course, did not stop the West from over-complicating and over-hyping it. This post is the start of a small series on Hoshin Kanri.
Good problem solving can seriously help you with the performance in your plant. John Shook recently pointed out another nice example to me: the Japanese Men’s 4x100m relay team during the 2016 Olympics in Rio. They were the underdogs, with none of their team having ever run 100m in under 10 seconds. Yet they stunningly won the silver medal! They achieved this through good problem solving. Let me show you the details:
In my last post, I started to describe the factory tour at Omron Taiyo, where more than half of the employees are disabled. This post continues this interesting tour, also looks into the financial situation of their employees, and gives some suggestions for other companies.
In every country, a part of the population has temporary or permanent disabilities that handicap their working ability. While in Japan, I was able to visit two factories of Omron Taiyo, in Kyoto and Beppu, where the majority of the employees have a disability. This was quite an enlightening experience for me, and I would like to share it with you. Due to the length of this post, I have split it into two parts.
After showing you the details of a few basic creativity techniques, I now get to my most favorite one: creative provocation! It is a bit more advanced, but I had huge successes with this one. It is part of a group of techniques that alter the initial question to foster more creativity. I will also show you reverse brainstorming.