Corporate Culture on Quality Starts at the Top – A Small Anecdote on Organizational Blindness

Six Forks
Notice something?

Quality starts at the top with management. Top executives like to talk about quality, but employees below usually know very well if the manager only talks the talk or also walks the walk. Words are cheap. Quality (and pretty much everything else that is important) requires attention by management.

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On the Lean Guru Shigeo Shingo

Shigeo ShingoShigeo Shingo is a name that everyone in the United States lean community knows. He is sometimes considered “the world’s leading expert on manufacturing practices and the Toyota Production System,” an “engineering genius,” and the foremost guru of lean production. Some sources even claim he invented the Toyota Production System and taught Taiichi Ohno. Shingo greatly helped to popularize the idea of Lean in the USA. However, he invented much less than what is sometimes claimed, and there is also quite some disagreement in the lean community on this. Let’s have a look at his life and his achievements.

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