Reducing or eliminating waste (muda) is one of the approaches to lean manufacturing. Traditionally, Toyota uses seven types of waste. In the Western world, an eighth type of waste is also often used, namely “unused human creativity.” There is much discussion whether this is a good, useful waste to analyze or not. As I started to write this article, I saw this type of waste as not so helpful in lean manufacturing. Colleen Soppelsa, whose opinion I respect very much, on the other hand, sees it as a very helpful type of waste. Time to sort out my thoughts and reconsider the pros and cons of including “unused human creativity” in the lineup of the types of waste. Maybe by the end of this article I will change my mind. Let’s see…
Creativity
Creative Provocation, Reverse Brainstorming, and Analogy
After showing you the details of a few basic creativity techniques, I now get to my most favorite one: creative provocation! It is a bit more advanced, but I had huge successes with this one. It is part of a group of techniques that alter the initial question to foster more creativity. I will also show you reverse brainstorming.
How to Do Brainstorming
A lot of lean is about problem solving, and most of these problems are complex and difficult. Otherwise, someone would have solved them already. Hence, I would like to introduce you to different creativity techniques for problem solving. Most of them can be used in groups to access the collective wisdom and creativity. Most of them are also suitable to develop a number of alternative solutions, of which you can pick the best ones (see my previous post on Japanese Multidimensional Problem Solving). Many of them can be combined in sequence. Let me start with the most common one, brainstorming: