Employee Motivation and Lean Implementation – Part 4: Respect for People

Motivating employees is not easy. In previous posts I described that the carrot and the stick approaches don’t work very well. What in my experience works best to improve the system is Respect for People!

This is actually a very important aspect of the Toyota Production System, and Toyota puts in lots of effort to show respect to all people. This includes not only employees (the focus of this post), but also customers, suppliers, neighbors, and pretty much everybody else it comes in contact with. At Toyota, it is actually called Respect for Humanity (人間性尊重, ningenseisoncho). Unfortunately, all too often I find this lacking in Western lean implementations. Continue reading Employee Motivation and Lean Implementation – Part 4: Respect for People

Employee Motivation and Lean Implementation – Part 3: Lack of Respect

Motivating employees for change is tricky. What often helps is respect, but in reality the opposite is common. While managers claim that of course they respect their people, the employees feel very differently, and quite often there is a lack of respect. In this post I want to talk about this lack of respect and why it happens, before showing how to do it better in the next post. Continue reading Employee Motivation and Lean Implementation – Part 3: Lack of Respect

Employee Motivation and Lean Implementation – Part 2: Money

Lean improvements often fail in implementation, meaning the employees do not follow the new standards. In my last post we already saw that pressure (“the stick”) doesn’t work very well. The second option is the carrot. In this post I will show different “carrots” that are sometimes used to get employees to follow the new standard. However, most of them won’t work very well either. What often works best is actually simply treating people with respect – but I will talk about this in my next post. Continue reading Employee Motivation and Lean Implementation – Part 2: Money

Employee Motivation and Lean Implementation – Part 1: Carrot and Stick

All too often, good ideas for a lean implementation fail because workers won’t use the new ideas. They simply stick to their old habits. And, no matter how good the ideas are, if they are not used, then the improvement project is a failure. In this post I want to talk about this common problem in industry. The solution is – in theory – easy: Get your people motivated! Doing this in reality, however, is an extremely challenging task with an often-unknown outcome. Continue reading Employee Motivation and Lean Implementation – Part 1: Carrot and Stick

Changeover Sequencing – Part 1

The sequence of your changeover can have quite an impact on the duration of the changeover. In this series of posts I will show some approaches on how to improve your changeover durations by carefully sequencing the products. This was initially intended to be one post, but as so often happens, it turned out to be more complex than initially thought, and hence I have split it into two posts. The next post will appear next week. Continue reading Changeover Sequencing – Part 1

On Running Changeovers

Women Relay RaceChangeover times and their reduction are popular topics in lean manufacturing. In this post I would like to introduce the idea of running changeovers for production lines. The idea behind it is simple, and probably many of you do it already. Nevertheless, I have found little info on it online. I also would like to go into more detail on the benefits of a running changeover in comparison to the alternatives. Continue reading On Running Changeovers

The Phases of a Changeover

Formula 1 Pit StopA changeover is changing the set-up of a process from one product to the next. Reducing changeover times is a common and popular way to decrease inventory or to increase available work time (see SMED). Ideally, the changeover time should be zero, allowing true one-piece flow. In reality, however, it is often not zero. This post looks in more detail at the different phases of a changeover to help you understand the process better and to reduce your changeover times. Continue reading The Phases of a Changeover