Quality | AllAboutLean.com

Pay Attention to Details – Operator Training at Toyota and Scania

April 5, 2021October 27, 2015 by Christoph Roser

Often, implementing “lean” means management is picking the latest lean-related buzzword and telling their people to implement it. This is wrong on so many levels. For one, a lean project should always start with a problem, not a solution. On another level, good manufacturing is all about the nitty-gritty details. Both normal operations and improvement projects need a lot of attention to details. Unfortunately, this is frequently lacking in many companies. In this post I would like to show you the level of detail for operator training in some excellent companies.

Corporate Culture on Quality Starts at the Top – A Small Anecdote on Organizational Blindness

April 5, 2021August 10, 2014 by Christoph Roser

Quality starts at the top with management. Top executives like to talk about quality, but employees below usually know very well if the manager only talks the talk or also walks the walk. Words are cheap. Quality (and pretty much everything else that is important) requires attention by management.

Culture of Quality – A Comparison of Toyota and GM Recalls

April 5, 2021June 1, 2014 by Christoph Roser

One of the main aspects of lean manufacturing is quality. This post discusses the differing attitudes regarding quality in different corporate cultures. In particular, the Toyota brake recalls and the GM ignition recalls are compared.

Lean is Zero Defects? – I don’t think so!

January 31, 2022January 19, 2014 by Christoph Roser

If you work in manufacturing, sooner or later you will find someone who claims that lean manufacturing is all about Zero Defects. Or Zero Inventory. Or Zero Lead Time. Or Zero Whatever. This is bollocks! Zero Defects was a management fad from the 1960s that pops up regularly every now and then again. In this post we will look at what Zeros there really are in lean manufacturing – if any.