The Toyota KPI Dashboard—Human Resources

With the KPI groups safety, quality, productivity, and cost, this series on the Toyota KPI dashboard has covered the main topics. However, there is more. Not always but often you can also find a section on human resources (HR) development. Yet, these are usually not KPI, but more organizational topics that may be part of the daily shop floor meeting. Below are some examples of how this section could look, although this may vary quite a bit among different Toyota plants. Let’s have a look:

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The Toyota KPI Dashboard—Cost

In my series on the Toyota KPI dashboard, after safety, quality, and productivity, we finally arrive at cost. While for some companies it is the number one factor, for Toyota it is far behind safety, quality, and productivity. The argument is that if safety, quality, and productivity are in line, it is likely that cost is also good. Both a lack of quality and a lack of productivity will drive up the cost.

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The Toyota KPI Dashboard—Quality

In this third post of my series on the Toyota dashboard we will be looking in more detail at quality. The quality of Japanese car makers in general and Toyota in particular is quite a bit better than the rest of the world’s. After safety, quality is the second-most-important issue at Toyota, definitely before productivity and cost. They do put in quite some effort for tracking quality… and then put in even more effort to fix these issues! Let’s have a look:

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The Toyota KPI Dashboard—Overview

Dashboards, in their many forms, are essential to track the performance of a production system. In this post I will talk more about the Toyota shop floor dashboard. A lot of the information is from Toyota in Japan, but the images are from Toyota UK. Keep in mind that the dashboards are not a rigid standard and there may be differences in how they are implemented in the different plants. For one thing, in Japan they are in Japanese, and in the UK in English, but there are also differences within the KPI itself. Let me tell you more in this short series on the Toyota KPI dashboards…

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The Soft Power of the Toyota Production System—Yokoten, Nemawashi, and More

When we are talking about lean manufacturing, we often focus on the tools like kanban, 5S, SMED, and many more. Sometimes, but harder to grasp, is the underlying culture and philosophy of continuous improvement and PDCA. Part of this culture is what you could call the soft power of the Toyota Production System. This is a form of decision making in contrast with the “hard power” more common in Western companies. Let’s have a look:

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Flexible Multi-Model Assembly Line at Toyota

The flexible assembly line at Toyota is a well-known manufacturing approach. Such a flexibility gives Toyota the ability to produce different models in almost any sequence. These lines were already common at Toyota around 1990, and by now they are found at many car makers. Time to take a look at how it is done and why it is good.

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